This Privacy Policy ("Policy") applies to www.thecontinuit.com and The Continuit mobile application (collectively, the "Service"), operated by The Continuit ("Company," "we," "us," or "our"). By using the Service, you consent to the data practices described in this Policy.

Information We Collect

We collect information you provide directly to us, including:

•       Name, email address, and phone number when you register for an account

•       Payment information (credit card details) when you purchase a membership — processed securely by our third-party payment processor

•       Preferences, requests, and communications you submit through the app or to your lifestyle advisor

•       Profile information you provide to personalize your experience

We also collect certain information automatically when you use the mobile application, including:

•       Device identifiers and mobile operating system information

•       App usage data and interaction logs

•       Push notification tokens (if you grant permission)

•       Face ID or biometric authentication data, which is processed entirely on your device and never transmitted to our servers

How We Use Your Information

We use the information we collect to:

•       Provide, personalize, and improve the Service

•       Process payments and manage your membership

•       Communicate with you regarding your requests, bookings, and account

•       Send you service-related notifications and, where permitted, marketing communications

•       Maintain the security and integrity of the Service

•       Comply with legal obligations

Sharing Your Information

We do not sell, rent, or lease your personal information to third parties.

We may share your information with trusted service providers who assist us in operating the Service, including:

•       Payment processors (to handle billing and transactions)

•       Cloud infrastructure and database providers (to store and manage your data)

•       Marketing and communications platforms (to send emails and notifications)

•       Travel and hospitality booking partners (to fulfill trip and reservation requests on your behalf)

All third-party providers are required to handle your information in accordance with this Policy and applicable law.

We may also disclose your information if required by law or if we believe in good faith that such disclosure is necessary to protect the rights or safety of any person, or to comply with a legal process.

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Biometric Data

If you use Face ID to authenticate within the app, this biometric data is processed entirely by your device's operating system (Apple's Face ID framework) and is never accessed, stored, or transmitted by us.

Push Notifications

We may send push notifications to your device to inform you of updates, advisor messages, or trip information. You can manage notification preferences through your device settings at any time.

Data Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data in transit and secure storage practices for data at rest. While we take reasonable precautions, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You may request access to, correction of, or deletion of your personal information at any time by contacting us at info@thecontinuit.com. We will respond to verifiable requests in accordance with applicable law.

Please note that we may retain certain information as required to complete transactions, comply with legal obligations, or maintain the security of the Service.

Children's Privacy

The Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

Email Communications

We may contact you by email to provide service announcements, confirmations, and promotional offers. You may opt out of marketing emails at any time by clicking the unsubscribe link in any such communication.

Changes to This Policy

We reserve the right to update this Policy from time to time. When we make material changes, we will notify you by email or through a prominent notice in the app. Your continued use of the Service following such notice constitutes your acceptance of the updated Policy.

Contact Us

If you have questions or concerns about this Policy, please contact us at:

The Continuit

Email: info@thecontinuit.com

Website: www.thecontinuit.com